Get started with Flow - Google Labs Help (2025)

Create cinematic clips, scenes, and stories with consistency usingFlow, our AI filmmaking tool. Flow was built with and for creatives and uses Google’s most capable generative models.

Tip: To get inspired and see what Flow is capable of, visit Flow TV.

Who can use Flow

Currently, to use Flow, you must meet all of these requirements:

  1. Be located in one of our supported regions.
  2. Be 18 years of age or older.
  3. Be subscribed to Google AI Pro, Google AI Ultra, orGoogle AI Ultra for Business.
    • Pro subscribers: Get access to the full Flow experience, including our powerful Veo 2 model and the latest Veo 3 model. If you run out of credits, purchase additional top-ups.
    • Ultra subscribers: Receive all the benefits of Pro, plus more credits and first access to our newest experimental models andadvanced features like Ingredients to Video.
    • Workspace subscribers: Google AI Ultra for Business can be added to qualifying Workspace plans to get the highest level of access to AI features and models, and access to next-generation AI tools like Flow, Whisk, and Project Mariner.Learn more about Google AI Ultra for Business.

Learn more about Google AI subscription plans.

Where you can use Flow

Learn which countries and territories support Flow.

Frequently asked questions

What browsers can I use Flow on?

For the best experience, we recommend using Flow on a desktop computer with a Chromium-based browser, such as Google Chrome.

While Flow may work on other browsers and mobile devices, they are not yet fully optimized. You may encounter bugs or unexpected behavior on unsupported browsers. We are working to improve the experience on other browsers and mobile devices.

I’m signed up for Pro/Ultra, but I can’t access my account.

Flow is not currently available in all countries where Google AI Pro is offered. Please note:

  • VPNs will not enable access in unsupported regions.
  • Before purchasing a Google AI Pro subscription, check the list of Flow supported regions.

If you're in a supported region, reach out to Google One support.

How do AI Credits work?

  • Model costs are evolving fast. You can find the latest costs in the product when you select a model. In your prompt box, at the top right, click Settings Get started with Flow - Google Labs Help (1).
  • Learn how to manage your AI Credits with Google One.

Why am I being charged credits if my generation failed?

  • You are not charged any credits for failed generations. If you believe you were charged by mistake,reach out to Google One support.
    • Tip: To see generations that don'tappear at first, try refreshing Flow.
  • If you get a generation back, you’ll be charged credits, even if it does not have audio orthe quality that you wanted. These credits are non-refundable.
    • Tip:Check for known issues with audio generation.
  • To get the most out of every generation, learn about best practices for prompting.

Why did I get switched to a compatible model?

  • We offer two tiers of models (Fast, Quality), but some features only exist for certain models.
  • If we detect you’re trying to use a feature that is not available in your selection, we’ll default you to a compatible model.
  • You can check the model and related credit costs in settings before confirming.

Will my generations contain a watermark?

  • All outputs generated in Flow using Veo and Imagen include invisible SynthID watermarks. SynthID identifies AI-generated content by embedding digital watermarks directly into AI-generated content.
  • As an additional step to help people identify AI-generated content, videos generated by Google One Pro users will contain a visible watermark indicating the content was made with Veo.
  • Videos generated by Google One Ultra users will not contain this visible watermark.

What are the Flow user policies?

  • We want the Flow experience to be fun and safe. Therefore, we prohibit users from knowingly generating harmful, illegal, or inappropriate content.
  • For example, Flow features precautions to protect minors and uploaded photos of people, and certain queries might not be generated.
  • Find more details about content categories and our policies in our Generative AI Prohibited Use Policy.
  • If you’re facing difficulties or getting blocked in unexpected ways, send us your feedback.

What is Flow TV?

  • Flow TV is an ever-growing showcase of clips, channels, and content generated with Google’s Veo generative model.
    • To browse Channels and see the prompt behind the clip, use the remote control at the bottom of the screen.
    • Hit the Home button to visit the channel guide or watch short films created using Flow, alongside other tools and techniques. All generations were created with Veo 2.
  • Flow TV does not collect your data. Find more details on Google policies in our privacy policy and terms of service.
  • Flow TV visuals were generated by filmmakers and creatives using a variety of techniques. Output will look different with every generation.

How do I join the Flow community?

If you want to share your work or connect with like-minded creatives, join the #flow channel in our

Discord

.

I want more info about my data

For information about your user data and more, please check out

labs.google/fx’s FAQ

.

Related resources

  • Generate videos using Flow
  • Where you can use Flow
  • Report a problem or send general feedback
  • Stay up-to-date with changes in Flow
Get started with Flow - Google Labs Help (2025)
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